Otter.ai was launched in 2016 and has turn out to be a dependable speech-to-text transcription service utilized by a number of work productiveness purposes, together with Zoom and Microsoft Groups.
Now, it is coming to Slack in a partnership that may “use AI to bridge the work communications hole”, in keeping with Otter.ai.
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Professionals will be capable of use Otter’s transcription instruments earlier than, throughout, and after conferences for AI-generated insights that may then be shared with applicable group members by way of Slack.
Otter can even ship reminders in Slack earlier than conferences and can allow individuals to view notes in real-time, even when persons are operating late to the assembly.
Through the assembly, Otter will take notes and seize data on slide decks to summarize the factors mentioned. Name members may add key takeaways and motion objects to Otter’s notes.
After the assembly, Otter will ship assignees their motion objects in Slack and mechanically ship teammates an AI-generated abstract, in addition to human- and AI-generated assembly notes.
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Sam Liang, co-founder and CEO of Otter.ai, advised the options will assist to spice up engagement: “Otter for Slack is step one in unifying voice and textual content communication between conferences and Slack — offering dialog continuity amongst group members.”
The mix of options within the app may assist professionals curtail time-consuming duties, corresponding to jotting down notes and debriefing non-attendees. The options may additionally assist professionals keep away from conferences that are not essential.
Nevertheless, one potential draw back of the app is having to share confidential data with an AI device.
To take notes and summarize your conferences, Otter has to take a seat in in your firm’s conferences, that are prone to comprise confidential data. This entry results in considerations about what occurs to the data that’s saved, the place it’s saved, how it’s saved, and the way safe it’s.
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Tech firm Zoom just lately confronted its personal set of privateness challenges after a sneaky change in its Phrases of Service, the place the agency claimed the precise to make the most of person content material, corresponding to video, audio, and chat information, for its personal functions, together with AI initiatives.
Zoom has since clarified the problem, reassuring prospects that it doesn’t use their content material to coach AI fashions. Nevertheless, the controversy did deliver extra focus to the significance of information privateness when professionals depend on productiveness purposes.
In its product launch, Otter.AI doesn’t tackle the problem of privateness, which may very well be the most important problem the corporate faces when attempting to persuade corporations to make use of its expertise.
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