ServiceNow companions with Nvidia and Accenture on ‘AI Lighthouse’ for speedy enterprise AI adoption

Lighthouses are one among humanity’s most enchanting innovations — though they’ve been obsoleted as necessary seafaring navigation guides by boats geared up with international positioning system (GPS) receivers — remaining lighthouses nonetheless appeal to vacationers, historical past buffs, photographers and different individuals looking for to attach with the previous.

AI Lighthouse, however, seeks to light up the longer term for enterprises. The new software program and consulting service providing unveiled right this moment by low-code enterprise automation big ServiceNow, along side companions Nvidia and Accenture, is designed to permit ServiceNow prospects to rapidly and securely undertake new generative AI instruments — in order that they don’t get swept out to sea amid the wave of latest merchandise, companies and investments.

The three companions every declare to supply a special profit to prospects who undertake AI Lighthouse: the ServiceNow enterprise automation platform and engine, Nvidia’s AI supercomputing and software program and Accenture’s consulting and deployment companies.

By combining these capabilities, this system goals to empower prospects to collaborate as design companions in constructing and deploying customized gen AI giant language fashions (LLMs) and purposes to advance their enterprise targets.

Transferring at gentle(home) velocity

Basically, the three companions are positioning the brand new AI Lighthouse program as a manner for buyer corporations to get going with their very own gen AI purposes and sees significant outcomes, quick, with out having to undergo a protracted, drawn-out evaluation and procurement course of. “Allow us to deal with it,” is the prevailing message from the supplies launched about this system right this moment.

“In collaboration with our visionary companions, ServiceNow, NVIDIA and Accenture are forming the market-leading blueprint for AI-first enterprise innovation,” ServiceNow Chairman and CEO Invoice McDermott mentioned in a press launch. “We anticipate the AI Lighthouse buyer program to encourage breakthrough concepts with huge ROI: ‘Return on Intelligence.’”

Jensen Huang, founder and CEO of Nvidia, emphasised the demand for gen AI instruments throughout industries, stating in the identical launch: “Industries are racing so as to add gen AI instruments to their operations at a sooner tempo than in any earlier know-how shift. Nvidia, ServiceNow and Accenture are partnering to assist prospects lead their industries by deploying gen AI instruments that harness their very own invaluable data to rework the purposes they use daily.”

Instruments of the commerce

ServiceNow already provides varied AI instruments, together with its Now Help for Digital Agent that makes use of pure language processing (NLP) to reply person questions 24/7, in addition to “NLU Workbench,” a no-code methodology for creating and deploying new language fashions for a enterprise, sentiment evaluation to see how customers really feel a few sure services or products, regression that predicts decision time for buyer points and extra.

In the meantime, Nvidia plugs into the AI Lighthouse program with its DGX AI supercomputers and DGX Cloud platforms and NeMo software program, which it says will present AI Lighthouse customers with “full‑stack computing for mannequin coaching and tuning,” leveraging the $1-trillion tech firm‘s huge know-how base to get customized fashions or fine-tuned fashions up and working.

Lastly, Accenture involves the desk with “design and engineering” companies for apps throughout the ServiceNow platform, and simply dedicated $3 billion of funding cash in direction of AI.

What’s within the AI Lighthouse?

Altogether, the AI Lighthouse program goals to ship the next advantages to enterprise prospects:

Cut back Tedious Handbook Work: This system intends to offer customer support professionals with overviews and insights that may assist them clear up issues sooner, thereby lowering tedious handbook work.

Promote Self-Service: AI Lighthouse seeks to deflect circumstances by empowering customers — both inside staff or exterior prospects — with self-service choices and delivering participating experiences via pure human language interactions.

Generate Content material Robotically: This system will allow the automated era of content material, together with full “data base” articles, primarily explainers on a subject or know-how answer.

Improve Developer Productiveness: AI Lighthouse goals to supply builders its personal coding suggestions, placing it in step with Github Copilot X.

No pricing particulars for AI Lighthouse have but been launched publicly. We’ll replace with extra data after we obtain it.